During my two visits to Kal Tire I dealt with two people, both of whom were very friendly and helpful. The first, Steve, took time to check my present tires and discuss my options. He also explained why the tire requested by me was really a very good choice, better than some other options. When I had the work completed Tim fully explained the companies program.
They were ready to do the work on time and completed it within minutes of the time quoted.
Having dealt with other companies in the past I was very impressed with the professionalism.