Excellent customer service at the desk, and was not pushed into getting any services that I didn't want at that time. Essential repairs (brakes), fluid changes, and service checks were explained to me prior to service, and the car now appears to be running well. The brake job certainly makes stopping much smoother. It was also nice that a young mechanic was able to pick me up from home to pick up the car once the work had been completed. Good job everyone, particularly the guys who carried out the work.