I was very impressed... with Kaltire... I was debating should I bother replacing my AC compressor...I have an old car (2008)... initially the price was too high for me to consider, however, I found Kaltire was willing to work with me. They followed up with my phone calls and answered my questions. It wasn't resolved right away to find a solution, but they showed they were committed to finding good answer to my questions. I really appreciate that... sometimes we need to be honest with ourselves and look for the best options and see if people are willing to work with us. Thank you Kaltire!!